Honesty Integrity Transparency

All repair pricing is subject to the following Terms and Conditions:

* Valid for front glass replacement only. If an LCD panel or touch screen is damaged or faulty or found to be replaced before, a $10 surcharge will be incurred on Iphone 4/4S, $30 on iphone 5/5C/5S and a $50 surcharge applies for Iphone 6 and 6 Plus. Turnaround time is subject to demand.

** Lifetime warranty applies only to the replaced part/component and does not include physical damage, water damage, cracked screen, cracked glass or normal everyday wear and tear. No warranty for the failure of any additional components at a later stage.

All trade-in iPhones will be pay via bank transfer within 3 business days.

Third-party repair may void manufacturer's warranty

Return / Refund Policy

  • The Australian Consumer Law (ACL) provides certain guarantees to consumers when they purchase Goods or Services and these guarantees cannot be excluded, restricted or modified.
  • Please keep your proof of purchase – for example: your receipt or invoice.
  • SP Mobile have no obligation to provide a refund, exchange or repair
    1. If you change your mind.
    2. Decided you do not like the purchase.
    3. Had no use for it.
  • You are entitled to the Goods repaired if the Goods fail to be of acceptable quality and the failure does not amount to a major failure and we will repair the item within a reasonable time, if it is not repaired in a reasonable time, we will exchange or refund to you.