Work Authorisation & Service Waiver

All customers requesting SP Mobile Repair Specialist agree to the following conditions:

I authorise SP Mobile to perform repair work on my iOSĀ® Device or Android device. I understand that the SP Mobile repair specialists have been trained to perform iOSĀ® device repairs or Android device, but SP Mobile and its affiliates are not an Authorized Service Provider (ASP) of Apple Inc., and are in no way affiliated with Apple Inc. Further, I agree to release, indemnify, and hold SP Mobile from liability for any claims or damages of any kind or description that may arise from any iOS device or Android device repair work performed on my iPhone, iPad, or iPod, or Android device unless it is caused by severe negligence of SP Mobile, or its Licensee/Franchisee.

I understand that SP Mobile has no liability for any data loss, which may occur as a result of work done on my iOS device or Android device. I also understand that I have the option to, and I am responsible for backing up the device before allowing SP Mobile to work on my device in the event of any data loss and hardware or software failure.

I understand that repairs or technical support rendered by SP Mobile may void manufacturer warranties for this iOS device or Android device. SP Mobile and its affiliates do not assume any liability or warranty in the event that the manufacturer warranties are voided but may, at its sole discretion, offer its own warranty on the parts and/or services performed.

I further understand that it is my responsibility to inform SP Mobile accurately with regards to the model description and condition of my iOS device or Android device, as well as whether any modifications or repairs have previously been attempted or completed. SP Mobile repair specialist will perform a check-in diagnosis of my device to evaluate its condition. If the device given to SP Mobile in noticeably different condition than previously described, I acknowledge that additional charges may apply. I understand that SP Mobile repair specialist will contact me to discuss the discrepancies and potential additional costs.

If any device should be lost or damaged further than the condition it was released to SP Mobile, SP Mobileā€™s liability will be limited to the cost of repair or replacement of the device in its condition at the time of transfer to SP Mobile based on current fair market value. SP Mobileā€™s liability for damages from any cause when it comes to repairing your product is limited to the cost of the repair service or a comparable replacement device. SP Mobile and its affiliates have no liability whatsoever for indirect or consequential damages resulting from a repair or repair attempt, including any lost or damaged data, software, or lost profits or revenue of the customer.

Limitation of Liability

NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, COMPANY WILL NOT BE RESPONSIBLE OR LIABLE TO YOU UNDER ANY CONTRACT, TORT, STRICT LIABILITY OR OTHER THEORY FOR ANY DAMAGES RELATED TO YOUR USE OF THE PARTS OR SERVICES, INCLUDING WITHOUT LIMITATION (A) FOR ERROR OR INTERRUPTION OF USE, LOSS OR CORRUPTION OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES OR FOR LOSS OF PROFITS; OR (C) FOR ANY AMOUNTS THAT ARE IN EXCESS OF THE TOTAL AMOUNTS PAID BY YOU FOR THE PART OR ACCESSORY FROM WHICH SUCH DAMAGE AROSE.

 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, AND Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law.

Kim Dennis
Kim Dennis
2023-02-07
Very happy with the service when I took my phone there for a battery replacement. (I phoned ahead to check they had the correct battery in stock after being disappointed at another store.) Friendly and pleasant to deal with and had the job done in about 40 mins. Thank you! :-)
Timmy C
Timmy C
2023-01-30
Update Jan 2023 Fixed my galaxy s6 lite over a public holiday as I relied on it with my disability. I never got to say thanks as I went to hospital. Thankyou team SP Mobile Fixed my Note 8(Jan 2021 and then here was another issue which they fixed as well. Super friendly service, fast and relatively inexpensive.
Francy Mckenna
Francy Mckenna
2023-01-24
Great service, very fast
Chris Tofalakis
Chris Tofalakis
2023-01-23
Sorted both my phones within 35 minutes
Marsel avdiu
Marsel avdiu
2023-01-07
Great service , they fixed my phone in short time and not expensive .
Paula Guerra
Paula Guerra
2022-12-03
Amazing service & affordable!
Jim Lyu
Jim Lyu
2022-09-07
The owner are very nice here, they offering me a free charge

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